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Privacy Policy

Centrro is a web site owned and operated by Centrro, Inc. Centrro's privacy policy will govern information gathered on the Centrro site. Throughout the Privacy Policy we refer only to Centrro to make reading the policy easier. However, where the policy would differ for Centrro customers, the differences are noted.

Centrro, Inc. is a Delaware corporation with its corporate headquarters in Oakland, California. For purposes of this privacy statement, "Centrro" means Centrro, Inc.

Your Privacy is Important to Us. At Centrro, your privacy is our primary concern. We understand that you entrust us with your private financial information when searching for the right bank, lender, loan broker or business (we refer to all of these as "Businesses"). In exchange for your trust, you expect and deserve our commitment to treat your information with respect. Under no circumstances will Centrro sell or share any personal information about you to or with any person or organization except: as authorized by you, to participating lenders or other parties involved in your transaction, or as may be required by law or court order. The Privacy Policy below describes the standards we adhere to in handling information about you and your loan request.

We want you to be aware of:

  1. Who We Are

    Centrro is the leading search engine that helps consumers locate financial and finance-related services and offers that match their credit profile.

  2. Information We Collect

    There are several areas on a Centrro site where you may be asked to enter both personal and non-personal information. We do not sell or share any personal information about you to or with any person or organization except: as authorized by you, to participating bBusinesses or other parties involved in your transaction, or as may be required by law or court order.

    • Information we receive from you

      When you come to Centrro to input information you might need to provide personal and financial information such as your name, phone number, Social Security Number, e-mail address, income and other financial information depending upon your expressed service or product interest.

    • Supplementary information for your request

      When you complete a request at a Centrro site, it may be necessary for us to supplement the information you provide with information from third party sources.

    • Technical information we collect

      In order for us to ensure that we are providing the best possible consumer experience on Centrro, we collect and track certain user information.

    • Information from surveys

      You may complete a survey from Centrro online. Participation in surveys is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us.

    • Information from the "Contact Us" section of a Centrro Web site

      You may contact Centrro through the "Contact Us" feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us.

    • Information gathered from Businesses

      The Businesses section of our Web sites contains information for Businesses who wish to join The Centrro Network.

    • Information gathered from the "Affiliates" section of a Centrro Web site

      The "Affiliates" section contains information for affiliates who wish to join the Centrro Affiliate Program and advertise Centrro's service on their sites. If you would like to be an affiliate, you may submit an application containing personal information such as your name, e-mail address, telephone number and address.

  3. How your information is used

    We use the information you provide on your request to match you with our participating Businesses. We may also send your information to other third parties relevant to your transaction. Centrro may also share certain aggregated data with our Businesses and other third parties for general marketing and demographic purposes; however, this data does not include any of your personal identifying information.

    • Sharing information with our participating Businesses

      At your direction (when you submit information), the information that you provide to us on a request will be sent through the Centrro system. For Centrro customers, this history is limited to the information you provided. As our Businesses may keep and use your information whether or not you qualify for a service or product with them or use their services, we recommend that you contact them directly for more information about their specific privacy policies.

    • Sharing information with third parties

      We act as an agent for our participating Businesses, sharing information on their behalf and pursuant to their instructions with providers of services related to your transaction. In addition, Centrro may notify you about a special offer from one of our promotional partners. We do not reveal your name, address or any other identifying information to that promotional partner unless you request us to do so.

    • Sharing information with authorized agents

      At your direction (when you submit information), the information you provide to us on the request will be sent through the Centrro system and may be presented to our authorized agents. Our authorized agents do not sell or share your personal information with any person or organization.

  4. Altering Information You Submit Through a Centrro Web Site

    Centrro puts you in control of your experience on our Web site. You'll find our site easy to navigate to find all the information you need to complete your transaction.

    • Deleting your information

      Some federal and state regulations require that we store completed requests for various periods of time. In order to comply with these regulations, we cannot delete information from our databases.

    • Request to stop receiving emails from us

      Periodically, Centrro may send you emails to alert you to new or special offers. If you do not wish to receive any of these offers you can remove yourself from our mailing list.

    • Security

      Centrro sites have security measures in place to protect the loss, misuse and alteration of the information under our control.

  5. How Our Policy is Monitored

    If you have questions or concerns regarding this statement, you should contact us. If we make a change to our Privacy Policy in the future that will affect how we treat your information, we will notify you of the change. In that case, your ability to opt out of the new policy will be determined by applicable laws and we will include that information in our notification. If the change impacts how we use your information, we will notify you even if you have requested that we not contact you.

Security Policy

We regularly review our information systems and processes to ensure their integrity and security.

We employ internal procedures to protect and limit access to customer information. For example, we authorize access to customer information by individuals only when there is a business purpose. We also require outside service providers to use procedures to keep your information safe and secure.

If you are transacting business with us on our Web site, we take steps to protect the security of your information such as:

See Also